Just a few weeks after the game’s debut, some players are already calling for Blizzard to bring back loot boxes, indicating that the overhauled system for obtaining cosmetics and other rewards in Overwatch 2 isn’t sitting well with everyone. Following years of backlash over the economic model, Blizzard’s modifications were part of an industry-wide trend away from loot boxes, though some games still use them.
However, as recent backlash reveals, Blizzard’s new cosmetics system is becoming unpopular with some game community segments.
In preparation for the launch of Overwatch 2, Blizzard made the adjustments above to the game’s reward and cosmetic system, effectively eliminating loot boxes.
However, the new playable hero Kiriko and other decorative items are now available in the redesigned in-game store, while the old one has been removed. In addition, Overwatch Coins can be purchased with real money or earned in-game and used to buy cosmetic goods.
However, many players have voiced their displeasure about the game’s high costs and the lengthy grind required to accumulate enough Overwatch Coins to make a purchase.
A person named LordNubFace on Reddit voiced their displeasure with the existing system and their belief that adding treasure boxes would be helpful. LordNubFace admits that they share the widespread opinion that loot boxes “are a predatory technique” and that loot boxes, instead of being a required purchase to progress in the game, should rather be a reward for achieving certain in-game milestones.
Whether or not Blizzard implements the adjustment, the studio has taken another hit after years of backlash over controversial shifts in its signature games and company ethos. Unfortunately, the latter has been more common, with the California Department of Fair Employment and Housing filing a complaint against the studio over allegations of a hostile work environment, sexual harassment, and sexual assault against multiple female employees. A second case, filed by an unnamed former Activision Blizzard employee, is still pending.