Earlier this month, 2K was the victim of a hack when an unauthorized third party obtained accessibility to the 2K support site. This third party then communicated to specific players with a harmful link. That link unquestionably contained malware, but given that it was from an official 2K source, it most likely fooled more than a few users into clicking on it.
Over the past two weeks, an investigation has been carried out to discover what information the hackers have stolen. It is possible that visiting the link would have resulted in the theft of credentials; however, the frequently asked questions that 2K has posted regarding the hack make no mention of complete machines being taken over or held for ransom at this time. Users who were affected have also been directly contacted by 2K gaming, who informed them that their data had been taken and put up for sale on the internet.
The findings of 2K’s study have also been posted on the company’s official website, which was recently modified. According to what can be read on the website, an unauthorized third party fraudulently obtained the credentials of one of our vendors to the customer support platform 2K employs to support our customers.
Your email address, helpdesk ID number, Gamertag, and console specifics were among the pieces of personal information that an unauthorized third party accessed and downloaded when recording information about you after contacting us for support.
2K has confirmed in another section of the frequently asked questions that an unauthorized third party acquired access to a limited volume of your personal data housed in 2K’s helpdesk system, created a copy of it, and then made it available for sale. This data was then put up for sale. The good news is that there is no evidence to suggest that any of your financial data or password(s) stored on [2K’s] systems were stolen or hacked.
