Well, that is how the story goes. Here’s one for the collection of annoyed gamers who proudly presented their brand-new NVIDIA GeForce RTX 50 or 40 series card whilst believing that it was going to provide them with the ultimate Genshin experience, and they have met with a brick wall. Yes, the game just refuses to start. That is exactly what’s going on, and the official Genshin account had to come forth and issue a statement.
HoYoverse developers tweeted a fix, “Solutions for Game Launch Issues,” explaining that Travelers who use this very specific high-end NVIDIA card on their PCs have experienced abnormal crashing of the launcher or of the game when opening it. In other words, it just won’t open. And quickly added the crash is not just related to Genshin Impact; other games suffer from this as well. Upon such an investigation, they have thereby come forward to blame that very feature: AI Frame Generation technology incorporated into these NVIDIA GPUs.
As a solution? The suggestion is clunky, really: Turn off the AI Frame Generation feature. There is, however, a link pointing to the support page with detailed instructions. But yeah, basically what they’re saying is that the solution to your high-end graphics card problem is to simply disable one headline feature of it. Not really something anybody wants to hear, eh?
And how did players react? That’s just its own vibe. Mismatched with frustrations and jokes, thrown with the classic demand for compensation.
Setting the tone, players such as Danivus expressed sentiments common to many: “@GenshinImpact ‘Disable a core feature of your GPU’ isn’t a reasonable thing to expect us to do.” And they are correct. You bought this powerful hardware for the features it has, and then you are told to turn one of those features off just to make a game work. It’s totally backwards.
Opinions clash: some answers show that many players understand that complexity. User adi_glth replied to Danivus, “forcing every single game studio to support any random functionality we add’ shouldn’t t be a reasonable thing to expect them to do either, but nvidia just ships it anyway 🤷.” It shows very well the endless tug-of-war between hardware manufacturers who push new tech and game developers who have to ensure that their games run on a million different setups.
This, however, quickly leads into the most predictable renegade: starting demands for primogems. User AdityaCursed plainly asked, “Ok, now give us compensationary Primogems (Please).” The question opened a mini-thread, with Mxdvboi rallying, “I know but I still want primos😭😭.” Even though very soon, others began averring it really wasn’t HoYoverse’s fault. NagaBruh entered, “It’s not hoyos fault lmao,” and DoriMains added, “They literally said it’s not their fault, it’s nivida’s fault.” The whole dynamic is hilarious because players know where the blame lies and yet throw their hands up for free currency anyway. Can’t fault them for trying.
The AI part of the issue got a few reactions too. User lovechasca commented, “always the damn AI,” while Lina_k1909 joked, “AI spoils fun again haha.” _sayurinrin took it a step further with a straightforward “fake frames LOLLLLLLLL,” mocking the frame generation technology.
A perfect summation of the irony: “Me: buys a $2000 RTX card for peak performance. Genshin: ❌ Won’t even launch. Wallet: 💀💀💀,” emanating from JhumKaLogic. It’s that ultimate feels-bad moment when your pricey hardware becomes the very thing obstructing you from playing.
As the chaos unfolded, some players got constructive commentary. aim_trader05 brought the sunshine: “If your game keeps crashing, turning off NVIDIA’s AI Frame Generation might just save your day—smooth gameplay awaits!” So at least there is a known workaround, if not what everyone wanted.
And then forever will come the weird, random, and off-subject gaming Twitter replies. Shadow76932 asked, “When is the Fortnite collab?” followed by AdityoNugroho29’s, “Switch 2 release hoyoverse please.” Typical battlefield, folks grabbing every opportunity to request for their most-wanted features.
So, what’s the actual takeaway here? A considerable problem for a select set of owners of the newest and best graphics cards. It’s been a patience tester and a reminder that sometimes that cutting-edge technology doesn’t want to play nice just yet. It looks like the blame might fall partially on NVIDIA driver or feature that causes the conflict and the game developers that have to work on compatibility. For now, however, the temporary fix is about surrendering some of the glory you invested in, with your money, for graphical purposes. Permanent solution will be out in no time, either way; either from a Nirvana driver update or a HoYoverse patch. Meanwhile, the conversation is a scintillating concoction of tech support, blame-shifting, and the hopeful topicality for free primogems. Status quo in online gaming, where even the most supreme rigs can be knocked down by a weird software glitch.
