Ubisoft has just released a new fan kit for the latest update of Tom Clancy’s The Division 2, The Pact, and players are… well, anything but celebrating it. This was declared by the official Division account on Twitter, alongside fire emojis. And then the replies box immediately descended into a pure rage fest. Like, the moment the tweet was posted.
So what’s really in the fan kit? Usually, wallpapers, concept art, logos, maybe some social media assets-for content creators and superfans to use. At least that’s supposed to be in there. Judging from the reaction, it’s as if a patch was released to de-gear everybody. Guildunication reacted less as “hey, thanks for the cool stuff” and a lot more as “can you please fix the actual game??.”
Immediately after its announcement, players aired their complaints as though it were some weird digital Festivus airing of grievances. A player named Walez climbed upon this podcast of grievances and immediately demanded the devs institute a system to gather more exotic components, calling the current system “almost impossible” and “incredibly expensive.” That was a sore spot ever since they ended the Expertise event-players have the know-how but not the materials to work on their gear. That’s a feelsbadman moment.
Another player simply demanded that the rain and fog effects be removed. And, okay, sure. Weather in D.C. can get just a< bit much sometimes. Another fellow chimed in with some great advice, “Stay inside during the rain, broda.” Problem solved? Not really.
But the real sauce came from the PvP community. ToOdAmEEzZ swung in with some glorious sarcasm: “Can’t wait to try out the new we abandoned the pvp community kit 🤩.” Ouch. That must have stung a bit. The PvP side of The Division 2 feeling a little forgotten is no secret, and this made for a prime opportunity for players to remind the devs about that.
Then there were several comments about missing Twitch drops from the Payday event, specifically on PS5. EllisDee789 says that they’re still waiting for theirs, while Phoenix__Replays says to submit a support ticket because his squad got theirs. So, that’s a thing-inconsistent drop distribution is always an embarrassing look.
And, of course, the bug reports come in full force. Another player casually stated, “yeah, check the Bug in Journey,” without any further explanation, or even a hint as to what the Bug in Journey even is. It’s really just a prime example of telling somebody to figure it out for themselves. Then we had one-half confused about the actual new fan kit asking, “How do I get this ?”, which… literally was linked to in the tweet. Post-madness of this moment is all too familiar.
The non-English replies carried the same energy. “Na endlich 🫶🏻” was said by a German user, which fairly literally translates to “Well finally 🫶🏻,” which could either be read as genuine excitement or sarcastic relief, depending on the tone. Another pair of users asked for background and key art for thumbnails, showing that at least some content creators are actually planning to use the kit.
Meanwhile, somewhere else on Twitter, yet a few other users fought it over… $10? Pre-ordering? It got wildly personal and completely off-topic, as Twitter arguments tend to do so. One jet of sass from Josean Rodriguez for Code Mustard for all of Code Mustard’s bickering over $10 for three months straight. The drama always lurks in those quote tweets.
So what’s the takeaway here? Ubisoft releases a free fan kit, something usually regarded as a fine, community-centric gesture, and instead of thanks, they’re provided with a laundry list of unresolved issues currently happening in The Division. This is a classic case of users just venting their real concerns about the state of the game at any platform they can find. Perhaps The Pact update knocked some fresh content into the mix, but seemingly at least, it also raised (or maybe just shed an old light on) some old frustrations.
The Division 2 still stands tall as a hugely popular game, its loyal player base at present already represented well by the reply section to the tweet. The players want fixes more, quality-of-life improvements, and more press about existing issues rather than more wallpaper. The fan kit is a nice extra that won’t stop the rain from pouring or help with farming exotic components.
At the end of the day, game developers sometimes simply cannot win. Put out new content; get complaints about bugs. Give out free community assets; get complaints about balance. It’s a hard gig. But then again, the negative suspense does reflect that the people deeply care about the game and want to see it brought into its best possible version. And maybe for someone to finally get to fixing that darn Journey bug.
